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data protection

On site inspection, sample taking and test outcome are thoroughly documented and reported to the customer. The most important information is if the drinking water examined is contaminated with legionella detected as colony forming units (CFU) of legionella bacteria per 100 ml. Therefore, we do not just send the results uncommented to the client but provide easy-to-read reporting sheets that show the different CFU-classes at one glance (yellow=medium concentration of legionella from 100 to 999 CFU, orange=high concentration from 1.000 to 9999 CFU, red=extremely high concentration above 10.000 CFU).

That quick and still comprehensive overview of the installations checked allows the customer to assess the hygienic situation. Is it just one pipe that is affected? If many significant concentrations are detected he can assume that the drinking water installation has a systematic problem promoting growth of biofilms with legionella or other pathogenic germs.

We do not just report the test result but additionally the temperature at sampling and the maximum temperature of the hot water system tested. We also record the time that passes until the temperature does not rise anymore (constant temperature).

If the clients wishes we report the results to the competent health authorities, either via email or data ports provided. If the health administration demands certain data forms and conventions we deliver it. No problem, we have two IT experts in our team.

Every single sample we take is marked by a unique bar code attached on the sample container. A corresponding bar code is stuck to the sampling protocol. We call it: The sample and its protocol get “married”. Obvious advantage of this idiot-proof documentation system is that no sample can get lost or be confused with other samples. If if the sample is destroyed or the water is spilled our data system still needs a feedback what happened to that particular sample.

We generate the bar codes necessary for “marriage” and we even programmed the bar code reader. While the protocols slide through a high-performance scanner we are able to read out 100 crosses written on the protocol directly importing the data in our software. A digitalised copy of the sampling protocol is added to our data base while the hand written protocol is stored in our archive. A signed document is still the best proof to defy damages.